Shipping policy

Shipping Policy

At Averra, our goal is to deliver your orders as quickly and securely as possible. Below, you'll find details about our shipping policies, including delivery times, shipping costs, and the regions we serve.

Shipping Methods & Delivery Times

We offer several shipping options based on your location and preferences. Please see the available methods and estimated delivery times below:

Standard Shipping (United States): 5–9 business days
Express Shipping (United States): 2–7 business days
International Shipping (Europe): 5–10 business days
International Shipping (Rest of the World): 7–14 business days

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order size. Our standard shipping rates are as follows:

Standard Shipping (United States): Free on orders over $65, or $6.99 for orders under $65
Express Shipping (United States): $12.99
International Shipping (Europe): $12 for orders under $130, free for orders over $130
International Shipping (Rest of the World): $18 for orders under $195, free for orders over $195

Order Processing

Once your order is placed, it will be processed within 2–5 business days. You will receive a confirmation email once your order has been shipped, along with a tracking number when available.

International Shipping

We currently ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, and additional fees imposed by the destination country. These charges are the responsibility of the customer and are collected by local customs authorities.

Shipping Restrictions

At this time, we do not ship to P.O. Boxes or APO/FPO addresses. Please ensure that the shipping address provided is a valid delivery location.

Delivery Delays

While we strive to ensure your order arrives on time, occasional delays may occur due to factors beyond our control, such as severe weather conditions, carrier disruptions, or customs processing. If your order is delayed, we will provide updates as soon as possible.

Lost or Damaged Orders

If your order is lost, damaged, or arrives incomplete, please contact us at contact@averra-company.com within 7 days of receiving your package. We will investigate the issue and provide an appropriate resolution, which may include a refund, replacement, or store credit, depending on the circumstances.